The Knowledge Hub is a specialised digital platform designed to foster collaboration, knowledge sharing, and innovation within UK policing and its select public and private sector partners. Managed by the Police Digital Service (PDS), this secure, UK-hosted platform serves as a vital tool for professionals in policing to connect, share critical information, and drive efficiency.
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The Knowledge Hub’s security page confirms that the platform is hosted within two UK-based data centres in the London area, using a secure cloud hosting service supported by AWS (Amazon Web Services). This service is managed by PlaceCube, an ISO/IEC 27001-certified supplier, ensuring compliance with UK Government standard ‘Official’ for information up to the “Official” classification level.
Knowledge Hub’s underlying software, Liferay DXP, is regularly penetration tested and verified by Veracode.
Liferay (the software underlying TeamWorXX) follows the OWASP Top 10 (2013) and CWE/SANS Top 25 lists to ensure that Liferay Portal is as secure as possible. Following these recommendations protects the portal against known kinds of attacks and security vulnerabilities. For example, Liferay Portal’s persistence layer is generated and maintained by the Service Builder framework which prevents SQL Injection using Hibernate and parameter based queries.
Police Digital Service Knowledge Hub Software
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The Purpose of the Knowledge Hub
The Knowledge Hub is a mobile, web-based platform created to enhance collaboration across UK policing and its partners. Its primary goal is to reduce duplication, save time, and promote effective information exchange by providing a secure environment for professionals to discuss ideas, share best practices, and work together on projects. The platform supports a growing community of over 30,000 members across 800 groups, enabling the storage and sharing of information up to the “Official Sensitive” classification level, as assured by the National Police Information Risk Management Team (NPIRMT).
Key features include group spaces with tiered access to ensure sensitive information is shared only with authorised individuals, collaboration tools like chat and forums, and the ability to store and share key files, roadmaps, and supplier information. The platform is designed to be flexible, supporting a range of group types—from large communities of practice to small, time-limited project teams or training programs. Users can access open, restricted, or private groups, depending on their roles and permissions.
The Knowledge Hub also encourages user feedback to continuously improve its functionality. Dipesh Parmar, the Knowledge Manager, plays a central role in facilitating communities, managing the platform, and incorporating member suggestions to enhance collaboration. Users can reach out via the platform or by emailing knowledgehub@pds.police.uk (mailto:knowledgehub@pds.police.uk).
Knowledge Hub Domains
The Knowledge Hub operates across several whitelisted domains, each serving a specific purpose within the ecosystem of policing and public sector collaboration. Below is a detailed description of each domain referenced in relation to the Knowledge Hub:
- knowledgehub.group
This is the primary domain for the Knowledge Hub, hosting the platform’s core features and content tailored for UK policing and its partners. It provides a secure space for professionals to join groups, share information, and collaborate on initiatives. Registration is free but subject to approval, particularly for users outside policing or its public sector partners. The platform is hosted in a UK-based private cloud data center in the London area, ensuring robust security. - khub.net
Operated by Placecube Limited, a digital service provider with over 20 years of experience in the public sector, this domain hosts a broader version of the Knowledge Hub aimed at the global public service community. It connects over 150,000 public service professionals and their partners, offering free or low-cost digital tools for collaboration, knowledge sharing, and innovation. Features include flexible group spaces for communities of practice, project groups, or training programs, as well as branded network options for organisations. - pds.police.uk
This domain belongs to the Police Digital Service, the organisation behind the Knowledge Hub’s creation and management. PDS is dedicated to advancing police IT through partnership and collaboration, with the Knowledge Hub as a key component of its mission to deliver business benefits and savings for policing. The domain provides information about PDS’s broader initiatives and links to the Knowledge Hub for user access.
Features and Benefits of the Knowledge Hub
The Knowledge Hub offers a range of tools to support policing professionals, including:
- Collaboration Spaces: Open, restricted, or private groups cater to diverse needs, from large-scale communities to small project teams.
- Secure File Sharing: Users can store and share files, roadmaps, and supplier information up to Official Sensitive classification.
- Communication Tools: Chat, forums, and messaging features enable two-way communication with colleagues, suppliers, and partners.
- Customisable Access: Group facilitators and network administrators manage permissions to ensure information security.
- Feedback-Driven Development: The platform evolves based on user input, with Dipesh Parmar actively engaging members to refine features.
These tools help users find the right contacts, share what works, and develop new ways of thinking, ultimately driving innovation in policing.
How to Join the Knowledge Hub
Joining the Knowledge Hub is straightforward but requires registration with a work email address and approval for non-policing applicants. The process takes just a minute, and upon approval, users gain full access to the platform’s features. Members must adhere to the platform’s Terms and Conditions and Acceptable Use Policy, available for review during registration.
See the Whitelisted domains page for the full, up-to-date whitelist of approved organisations on the Knowledge Hub.
Summary
The Knowledge Hub, accessible at https://knowledgehub.group/about-us, is a powerful platform for UK policing and its partners, enabling secure, efficient collaboration and knowledge sharing.
By offering flexible group spaces, robust security, and user-driven improvements, the Knowledge Hub is a cornerstone of modern policing collaboration, helping professionals save time, reduce duplication, and innovate for a safer future.
Check out our articles on Policing by Consent, Independent Office for Police Conduct (IOPC), Police Professional Standards, Police Public Confidence and Engagement, Crime Reporting, What is a Police and Crime Commissioner ?, Sussex Police, Policing, Police News, Two Tiered Policing, Thought Police, Wasting Police Time, Police Community Support Officers (PCSO), Met Police, Chief Constable Jo Shiner, R v Sussex Justices and the highly questionable Sussex Family Justice Board.
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Knowledge Hub – Police Digital Service was last updated on the 8th July 2025
