The Judicial Appointments and Conduct Ombudsman (JACO) is a UK government organisation that provides an independent review of complaints about the conduct of judicial office holders and the judicial appointments process.
JACO works with the Ministry of Justice and can look into complaints about how investigating bodies have handled allegations of misconduct by judicial office holders, as well as complaints about the judicial appointments process1.
Here’s what JACO does:-
Judicial Conduct Complaints
If someone is not satisfied with how a complaint about a judge, magistrate, tribunal member, or coroner was handled, they can apply to JACO. The complaint must have already been considered by the Judicial Conduct Investigations Office, tribunal president, or magistrates’ advisory committee.
For judicial conduct investigations process complaints, the JACO are responsible for:
- considering complaints about the judicial conduct investigations process
- asking the Judicial Conduct Investigations Office, a tribunal president, or magistrates’ advisory committee to re-investigate a complaint where appropriate
- recommending changes to procedure in order to prevent the same issue from happening again
- proposing that compensation be paid if we believe that a complainant has suffered because of maladministration
JACO Judicial Conduct Complaint Form
Complete the JACO judicial conduct complaint form to ask the Judicial Appointments and Conduct Ombudsman to look into the handling of a complaint about judicial conduct.
Judicial Appointment Complaints
JACO also looks at how complaints about the judicial appointments process are handled.
For judicial appointment complaints, the JACO are responsible for:
- considering complaints about the judicial appointment process
- making suggestions to the Lord Chancellor and the Judicial Appointments Commission (JAC) on how to proceed when a complaint has been upheld
- recommending changes to procedure in order to prevent the same issues from happening again
JACO Judicial Appointment Complaint Form
Complete the JACO judicial appointment complaint form to ask the Judicial Appointments and Conduct Ombudsman to look into the handling of a complaint about judicial appointment.
Judicial Appointments and Conduct Ombudsman
The current Judicial Appointments and Conduct Ombudsman is Douglas Marshall. If you need to contact JACO, their email address is [email protected]
Office of the Judicial Appointments and Conduct Ombudsman
Postal Point 1.55
1st Floor, the Tower
102 petty France
London
SW1H 9AJ
United Kingdom
JACO Important Information
It’s important to note that JACO cannot help with a court or tribunal case, investigate a judicial office holder, or say whether their actions amount to misconduct. They also cannot reopen a court or tribunal case, review a judge’s decision, reprimand the office holder, remove them from office, or force anyone to pay compensation. However, they can recommend an apology, compensation for any loss suffered, or changes to the judicial complaint process.
JACO Decisions
The ombudsman’s decision is final and cannot be appealed against. For more detailed information, you can visit the official JACO website.
Check out our articles on HHJ Farquhar, HHJ Bedford and the highly questionable Sussex Family Justice Board.
The Ministry of Injustice is not the Ministry of Justice nor is it affiliated in any way with the justice system, legal profession, police or any other law enforcement agencies.
Latest Articles ↓
- What are Judges Lodgings ?
The provision of judges’ lodgings is a longstanding feature of… Read more: What are Judges Lodgings ? - What is Two Tier Policing ?
The BBC describes so-called “two-tier policing” as where right-wing protests… Read more: What is Two Tier Policing ? - Lawful Use of Handcuffs by the Police
Handcuffs are a standard restraint tool used by police officers… Read more: Lawful Use of Handcuffs by the Police - His Honour Judge Nicholas Rowland
Judge Nicholas Edward Rowland, known as His Honour Judge Nicholas… Read more: His Honour Judge Nicholas Rowland - Police Barred and Advisory Lists
The police barred and advisory lists, which are managed by… Read more: Police Barred and Advisory Lists - President of the Family Division
The President of the Family Division is a highly esteemed… Read more: President of the Family Division - Is Crimestoppers Anonymous ?
Crimestoppers is widely promoted as the United Kingdom’s leading provider… Read more: Is Crimestoppers Anonymous ? - What is a Court Legal Adviser ?
In magistrates’ courts across England and Wales, lay justices (magistrates… Read more: What is a Court Legal Adviser ? - What is a Skeleton Argument ?
A skeleton argument is a concise written document prepared by… Read more: What is a Skeleton Argument ? - Can you Buy a Judge ?
His Honour Judge Martin John Cook was for sale, in… Read more: Can you Buy a Judge ? - Norwich Pharmacal Orders and Dodgy Fire Sticks
Norwich Pharmacal orders (NPOs) are a form of court-ordered disclosure… Read more: Norwich Pharmacal Orders and Dodgy Fire Sticks - What is a Statutory Instrument ?
A statutory instrument is the most common form of secondary… Read more: What is a Statutory Instrument ?
Most Popular ↓
You should always seek formal legal advice from a qualified and reputable lawyer (solicitor or barrister).
There are a number of links to Free and Paid For Legal Resources and Legal Organisations on the Free Legal Advice , Legal Aid and Pro Bono pages.
[post_title] was last updated on the 23rd June 2026
